When you lose an ESET smartphone, think about what to do first. Let's consider what to do with a smartphone. Risks that should be taken into account, financial damage caused by fraudulent use, leakage of private information, and resale companiesCorrespondence when you lose your smartphone. How to deal with your personal smartphone, how to deal with advance, search for smartphones, and stop the service

　This article re -edited the "What is the action to take when you lose your smartphone!" Published in the "Malware Information Bureau" provided by Canon Marketing Japan.

　Did you know the movie released in November 2018, "I just dropped my smartphone" (original: Akira Shigashi, Director: Hideo Nakata)?The story is that the mediocre office worker drops a smartphone, which is exposed to relentless attacks such as credit card claims that her lovers do not remember, gathering personal information using SNS, spoofing, and taking over smartphones.Modern fears over a smartphone that everyone could lose has been a hot topic.

　I guess many people have actually dropped their smartphones.In the survey of MAMORIO Corporation, which operates the "Dotcom", "Survey on the 2018 Edition", the wallet and bags are ranked high, but mobile phones are ranked fourth.It is highly likely that you will lose it because it is a smartphone that you carry without leaving your skin.

　However, the smartphone is not enough with the losing "only".Smartphones, which have developed dramatically as a communication tool, are packed with private information.Once you have access to your smartphone, you can shop for shopping.In recent years, in response to cashlessness, electronic money functions and credit card payments, including Suica, have become possible.The risk of loss surpasses a wallet and reigns as a top but not wanting to drop it.

　If you lose your smartphone, the last fort will be an authentication function.In recent years, it is equipped with something that is hard to break through, such as fingerprint authentication and face authentication, but once it is broken, it can be accessed inside the smartphone.In such a case, what kind of situation do you need to assume?

　The realization of a cashless society is a premise with a smartphone.Now, if you have one smartphone, you can buy anything.Many people have registered multiple cards such as transportation IC cards and credit cards on their smartphones.Recently, the number of users used has been increasing as a result of the aggressive campaign for QR code payment providers.In other words, more and more users are directly linked to the risk of cashless payment abuse by eliminating smartphones.Many users who use EC apps, such as Amazon and Rakuten, have set the settings that do not perform every time to save time.However, sparing to that effort can be a major security risk when lost.

　Smartphones are also said to be a treasure trove of private information.You can easily take and save photos and videos anytime, anywhere, so if you can access your smartphone even if you are a stranger, private information such as family relationships and lovers will be naked.In recent years, communication has become an SNS -based, and data on communication with family and lovers has accumulated on smartphones.The information that leaks in the event of a loss will not only be your own, but also your precious family and lover.

　If you resell a smartphone, you will be traded at a price exceeding 100,000 yen depending on the model.Recently, the spread of flea market apps has become easier to resell and cash without going to a purchase store.In some cases, the smartphone picked up on the road is resold.In that case, it is thought that the smartphone will not come back first.If the reseller does not try to access the data inside the terminal and sell it in initialization, there is still little harm.However, it should be aware that the transaction site, such as the dark market, is growing, and that resale can suffer more actual harm.

　A smartphone that focuses on the risks of disappearing so that it is made into a movie.I don't want to lose it, but it's undeniable that you can lose your skin without leaving your skin.So how do you respond if you lose your smartphone?

　It is a loss of a smartphone, which requires urgent response, but it should be noted that the response to be taken depends on whether it is a company or a personal property.With the spread of mobile work, there are many business people who carry two or more smartphones between companies and personal items.Companies that have provided feature phones in the past have been replacing them with smartphones.When you lose, first calmly grasp which smartphone you have lost.

　Although it is assumed that it is not personalized, in the case of a company, it should hardly include the user's own personal information.Instead, you must recognize the possibility that the company's important information is stored or access to important information.If you lose your company's smartphone, first report to the company as soon as possible.The more the contact is postponed, the worse the situation.

　If you are a company smartphone, you often introduce MDM (Mobile Device Management, mobile device management).Using a remote lock that makes it impossible to use a smartphone from a remote location via an MDM, or a remote wipe that deletes smartphone data, you can make it impossible to use the eliminated smartphone.It is better to leave the company to lose your smartphone to the company.Conversely, companies that provide terminals, such as MDMs, should consider responding as soon as possible.

　If the lost smartphone is personal, it is yourself.First of all, I want to respond calmly without panic.If you actually lose, please refer to the following steps.

　I would like to take measures to minimize the damage in case I lose my smartphone.The easiest and most effective is the enhancement of the password.If you do not use fingerprint or face authentication, you need to avoid a password that requires input to be input.In addition, I want to make a habit of backing up internal data frequently.If you back up about once a month, the difference between the data you lose in the event of loss will be reduced.

　If it is an Android device, it is necessary to set the data encryption.The iPhone is encrypted as standard, but for Android devices, the user needs to set an encryption.And don't forget the "search for a smartphone" function.You should enable this feature and test it in advance to see if you can find it in advance.

　What should I do if I actually lose my smartphone in advance?First, let's try to determine the position with the "Find a smartphone" function.With Android, you can determine the location of the lost smartphone with the "search for a terminal", and the iPhone has been lost with the "Search for iPhone".

　In parallel, not only calling a smartphone that has been lost, but also a place or station that seems to have lost, contact stores or facilities that are memorized by your own behavior conductors by telephone.Let's take it.If you cannot find it at this stage, you must take measures to minimize damage.

　If you can't find it even if you look for a lost smartphone, take a means of disabling your smartphone as much as possible in consideration of the possibility of a malicious third party.First, contact your career and take the line stop procedure immediately.Some careers provide services such as remote locks and data erasure of the terminal.I want to always assume the worst, and take the lead and respond.

　Then take the service suspension procedure for the individual application.The first stop is the Osaifu -Keitai function, which leads to direct money damage.The Osaifu -Keitai function can be used on power off, so please be sure to stop the service.Then, use the service that may be a leakage of personal information.Change all SNS passwords such as email, LINE, Facebook, and Twitter.These SNS services can unlock a specific terminal by logging in from another device such as a personal computer or tablet.For reference, the method of correspondence on Facebook is as follows.

List "Login location" with "Settings" → "General" → "Security and Login" function.From the list display, if you have any login you do not know, log off.

　Unfortunately, the possibility that the smartphone that has lost will return to his hand is not high.It may be related to the time when resale between individuals has become easier.That's why I want to be aware of the importance of taking measures on a regular basis on the premise that it does not return.And when you lose, take measures to minimize damage.

　By taking prior measures, you should be calm when you lose it.This can be said to be in general for security measures, but panic is the source of behavior that could lead to catastrophe.Whether your smartphone is a company or a personal property, we want you to take a thorough measures on the premise that loss can occur.Certainly a smartphone is a useful tool.But don't forget that you may peel your fangs when you lose, and to expose you or the company.