Cheaper to buy than repair? - Mobile Watch Watch

　Last month, I reported that one of my Nexus 5's earbuds had no sound, and that the SIM tray was cracked.

　When the previous manuscript was published, a reader pointed out on Twitter that "In case of a Nexus 5 failure, contact the Google Play hardware support team, not LG Mobile." So I inquired about it.

　As a result, in the case of Nexus 5 purchased from Google Play, please consult with us first. As a result, if it is subject to paid repair, I will guide LG Mobile, but since it may be subject to the free replacement program, Google Play support was said to be first. Sorry for posting incorrect information.

　The Google Play support team will ask you for the IMEI number of the mobile phone you purchased, saying, "Is it dropped from a particularly high place or submerged in water?" The former is an event that is not covered by compensation, and the latter is to check whether the support team has a record of the IMEI number and sale date of the mobile phone sold and is within the support period. That's it.

　In my case, one year of the support period has passed since I purchased the Nexus 5, and since it will be a paid repair, I was informed that the repair would be accepted at the "LG Mobile Customer Service Center" mentioned last time. I was. As mentioned above, LG Mobile only accepts paid repairs.

　According to the instructions, send the Nexus 5 to the repair center by prepaid courier and ask for a repair estimate. By the way, if you stop the repair after hearing the result of this estimate, you will have to pay the diagnosis fee of 3000 yen + shipping + tax at that stage.

　In my case, as a result of sending the Nexus 5, I was informed that the Nexus 5 had been received before the repair estimate was submitted. , It's a rough estimate before repair, but the front case replacement for the crack around the SIM tray will cost around 25,000 yen, and the earphone board replacement will cost around 27,000 yen. I was informed that more would be required if available. In total, it will cost about 52,000 yen, so if you want to repair it, you can buy another Nexus 5 with that money.

Not all repairs will cost the same amount (probably cheaper if it's just the front case or liquid crystal display), but if it breaks down, the repair cost will be higher than the main unit price. It may be a good point to be careful when purchasing. If you buy the Nexus series and use it for a long time, it may be one way to consider buying it on Y! Mobile, which can be attached with a "Failure Safety Pack-S" that can be repaired in the unlikely event of a breakdown for 500 yen per month. yeah.