Causes and solutions that can be considered when you can no longer log in to the Amazon account

An online shopping where you can easily shop without leaving the house.Amazon is Amazon, but rarely can not be logged in.This time, I will explain how to deal with logging in by situation.

Introduction ... Don't leave an account you can't log in!

First of all, you should not have an account that cannot be logged in.This is because an account that cannot log in may have logged in illegally and changing the password.If you register your credit card, you may need to respond immediately, as someone may shop on your own or your address.

Causes and solutions that can be considered if you cannot log in

Let's introduce the causes and solutions that can be considered when you cannot log in.

The registered address and password are wrong

Naturally, you can't log in if your registered e -mail address or password is wrong.If you have a message saying, "I have a problem. I can't find an account with this email address." Log in with the correct address and password.If you forget, you must reset your address password.

If you need a confirmation code

When you log in to Amazon, you may rarely be asked to log in from the confirmation code.In that case, you will receive a confirmation code to the registered address, so log in from the URL attached to the email.If you do not receive the confirmation code email, you may want to contact Amazon's customer service.

Image authentication does not go well

Amazon may be able to authenticate images to prevent login from bot and spam.However, this image authentication can be difficult for humans.

If you can't log in after several challenges of image authentication, changing the browser you log in may work.If you can't log in with Chrome, try it from Safari or Internet Explorer.

Sometimes you can't log in suddenly even if you keep your login state!?

Especially those who use the Amazon app may think that they are far from the login screen, especially because once logged in, they will retain the login state afterwards.However, if others try to log in with their own address, the security of Amazon will be activated and you will be asked to enter the password again.Moreover, there are times when you can't log in even if you definitely fill in your password.

At this time, check the mailbox registered on Amazon.You may receive an email from Amazon that you have set a temporary password for the above reasons.If you have any problems with your account, you will always be notified by Amazon by e -mail, so be sure to check it out.

それでもできなければ…… Amazonに問い合わせよう

You may not be able to log in even if you try the above method.In such a case, don't hesitate to contact Amazon's customer service.As mentioned above, we cannot deny the dangers of taking an account, so we recommend urgent measures.

How to make security stronger!?

At Amazon, there is no way to check login history or login terminal information.Therefore, we recommend setting a two -step authentication to enhance security.

How to set two -step authentication on Amazon

Amazon's two -step authentication can be proceeded from the top page to the "account service" and can be done from "login and security" in the account setting.

Select an account service

From account settings to "login and security"

Edit the bottom two -stage authentication settings.

Select a start method.

Enter the phone number and select "Continue".

If you enter the phone number as shown on the screen, you will receive an SMS, so just enter the authentication number written in the message.It's a simple task, but it's necessary to protect your personal information, so it's a good idea to do it.

* The data was examined as of late February 2020.* The information is made thorough, but it does not guarantee the integrity and accuracy of the content.* Please use the product at your own risk.

Sentence / Fumihiko Sato