The smart lock "QRIO" has a failure, and the state that cannot be operated remotely continues for 4 days.Some functions are finally restored

The smart lock "QRIO" has a failure, and the state that cannot be operated remotely continues for 4 days.Some functions are finally restored

Yajima Watch

スマートロック「Qrio」で障害発生、リモートで操作できない状態が丸4日継続。一部機能がようやく復旧

 A dedicated device "QRIO HUB" for remotely operating the smart lock device "QRIO" caused a failure on November 27.Since then, the company has been announced once a day, but it was announced that some functions were finally restored on December 1.

 "QRIO" is a device called a smart lock that can be unlocked and locked from a smartphone by attaching it to the key to the home door.It also supports remotely operations, and what is needed at that time is the dedicated device "QRIO HUB", but this time there is a communication failure between the QRIO HUB and the server.Although Qrio could be operated directly on the spot using Bluetooth, it was not possible to unlock or lock remotely.For users who have been locked by relying on QRIO HUB, their impact on their lives is enormous, and it seems that user frustration has been raised for four days since the failure occurred.