Smartphone QR code payment, PayPay ranked first in main usage rate & service you want to use

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The most common payment methods are cash, credit, and smartphone payments, in that order

MMD Research Institute's "January 2022 Smartphone Payment (QR Code) Usage Trend Survey" is between the ages of 18 and 69. It was conducted online from January 1 to January 5, 2022 for men and women, and valid responses were received from 44,727 people. Survey results are weighted back to match the population composition of the collected sample. The top three payment methods used for everyday payments (multiple answers allowed) are “cash” 84.8%, “credit card” 69.6%, and “smartphone payment (including touch type and QR code type)” (hereinafter referred to as smartphone payment) 43.6. It was in order of %. The table below summarizes the transition from July 2019. Compared to the previous survey (July 2021), the payment method with the largest increase was "smartphone payment", an increase of 1.1 percentage points from 42.5% to 43.6%. Compared to January 2020 before the corona crisis, “cash” decreased from 91.8% to 84.8%, and “card-type electronic money for transportation” decreased by 7.0 points from 31.4% to 24.4%.

Currently using QR code payments: 36.9%

Regarding awareness and usage of QR code payments, 36.9% of respondents said that they currently use them > was. Following this, 17.0% said, "I know what it is, but I have never used it," followed by 16.1%, who said, "I have used it, but I am not currently using it." Looking at the stages from awareness to understanding of service content and actual use by funnel analysis, "recognition" is almost all at 94.5%, "content understanding" is 74.5%, "use experience" is 53.0%, and the majority is "currently use” ​​was 36.9%. The percentage of “currently using” is gradually increasing compared to 33.3% in January 2021 and 35.5% in July 2021.

The top three usage rates are PayPay, d payment, and Rakuten Pay

When we asked the respondents who are currently using QR code payment which QR code payment service they use most, < b> "PayPay" was the top at 45.4%, followed by "d payment" and "Rakuten Pay" at 16.7%, and "au PAY" at 13.5%. Compared to the July 2021 survey, “Rakuten Pay” increased by 1.9 points, “au PAY” increased by 0.1 points, “PayPay” decreased by 0.7 points, and “d Payment” decreased by 0.1 points. When to start using the most used QR code payment service, excluding “I don’t remember” (36.9%), “January to June 2020” was 11.5%, and “January to June 2021”. was 9.1%, and “July to December 2021” was 8.7%. Respondents who started using it after January 2020 accounted for 37.7%.

Tops in consideration of using PayPay

When we asked respondents who are considering using QR code payment what service name they are most considering using, tops said, " PayPay" was 24.4%. This is followed by “Rakuten Pay” at 18.7%, “d Payment” at 16.1%, and “LINE Pay” at 10.1%. Source: MMD Laboratory Photo: PayPay (hato)

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