Shopping cart proposes recommended recipes.Next -generation shopping experience using AI that started at business supermarkets

On August 26, a next -generation supermarket experimental store that uses AI (artificial intelligence) to improve customer satisfaction at the Osaka Prefecture's “Business Super Tenkai Chaya Ekimae”.This experimental store was built by Kobe Bussan Co., Ltd. and Softbank Co., Ltd., which directly manages "Business Super Tenkai Chaya Ekimae Store".Introducing the preview held on August 25, the day before the opening.

A shopping cart that proposes recommended products and recipes during shopping

The store has a cart with a tablet.When a shopper reads the barcode of the product, the recommended recipes and products that are often bought together are displayed on the tablet.Recommended products and recipes are based on big data gained from various services provided by Yahoo!

You can also see the recipe later by acquiring the NFC tag or QR code attached to the cart with a tablet with a smartphone.

When the cart with a tablet comes nearby, the display of the display will be switched to the recommended product at the sales floor.

The total amount in the cart can be linked with self -checkout, so if you scan the product during shopping, you can scan each product one by one at the cash register, or without lining up at a manned cash register.

Automatic detection of out of stock with AI camera.Replenish the product at the best timing

By shooting and analyzing the display shelf with the AI camera installed at the store, the outline is automatically detected and the staff of the store is notified.Before going to replenishment, the appearance of the shelf can be confirmed from the tablet for the staff, so it seems that it is a mechanism that can judge how much staff should actually replenish.

In addition, based on the video of the camera installed in the store, by analyzing the number of admissions, the number of people waiting for cashiers, the time required for payment, etc. with AI, the number of people waiting for the cash register is predicted, and the day of the week and the time zone.We decide the number of cashiers in each cashier and work on reducing waiting time for shoppers.

The company will examine the effects and operation methods of the Tenkai Chaya Ekimae store, and expand attractive measures to business supermarkets nationwide, and aim to further acquire fans of business supermarkets and grow their business.

(Publication date: August 30, 2021) Sentence: Soft Bank News Editorial Department